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Matalan Click and Collect service

The 'Sorry, you were out' card is the bane of my existence.  Okay, well, it's not the bane of my existence, but let's face it, it's an utter pain in the bum.  For my sorting office at least, they may as well rename it 'Whatever it is someone's sent to you, you won't be seeing it for a few weeks'.  My sorting office is open 9.30 - 4.15 every day, which is a fat lot of good considering the reason I missed the parcel in the first place is because, like the rest of the country, I work Monday to Friday 9-5.  I usually get parcels delivered to work instead but after a while you get the inevitable 'Another package?' from your boss/the people on reception/the postman etc which just makes you feel a little bit like you're pushing your luck.

So as you can imagine, the concept of click and collect is music to my ears.  The pleasure of being able to shop online in your pajamas and avoid Saturday shopping and bustling crowds, plus also avoiding accusatory frowns from the postman at work.  Perfect.  When I was recently contact to see if I wanted to roadtest the Matalan Click and Collect service I jumped at the chance.  I've actually long been a fan of Matalan, I particularly love their homewares range but you can also find a good few gems in their clothes sections too.

I spent quite some time nosing around their site online and eventually ordered two jersey midi-dresses, some slouchy trousers for morning dog walks and some cardigans for work.  I overspent on the £50 voucher they kindly gave me by about £20 as there were so many things on there I'd been hunting for for ages but not thought to try Matalan for.

//  jersey midi dress* | matalan | £12
They emailed and texted me to let me know when my parcel had arrived at the store and it was within a matter of days which was great.  It's fair to say that the process when I went to pick it up was a little frustrating, but this wasn't the fault of the C&C concept, perhaps just some teething problems with using it instore (I queued up for quite some time only to be moved to another queue, then it took a while for them to get the parcel and another few minutes to get someone to sign it out for me).  Only minor things really.

The only downside of Click and Collect, which stems from my shopping habits and not from the useful service Matalan have provided, is that whilst instore... I spent a bit more money.  After we'd queued and I'd handed over my proof of order they suggested we look around the store whilst they found the parcel.  Tom found a pair of chinos in the sale and I picked up another two cardigans, a set of bedsheets and a mug.  All in all we ended up spending another £65, and about £120 in total. The funniest part was that I bought a cardigan, and when I got home, it was one I'd already ordered online! Ooops.

// bedsheets in toile print | matalan | £15
I had to restrain myself from not buying more homewares.  Two ranges they have at the moment that are right up my street are nautical themes for a bathroom and pops of colour for a retro kitchen.  I fell in love with these ceramic pots.  I am planning on introducing a bit more of a retro theme into our living room and kitchen so I'll definitely be snapping these up.  The light brown lidded pots remind me of Orla Kiely prints (but at a fraction of the price!), or cult Stig Lindberg prints (which I'd love to find in a car boot sale or charity shop one day, a girl can dream!)

ceramic storage jars, £5 - 1 | 2 | 34

Stig Lindberg 'Bersa' cups // img: designattractor.com
All in all I can highly recommend Matalan's Click and Collect service, and also their homewares and fashion range as a whole.  The cardigans I picked up are identical to some I have from Zara but at a third of the price and the slouchy trousers I bought are amazing quality, all fleece lined and basically heaven in a trouser.  My only tip? Queue up, pick up your parcel and run.  Otherwise you might just come out with a bit more than you bargained for...

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19 comments

  1. Ha, I did EXACTLY the same & ended up buying two dresses (and made Craig buy me one of the jars... couldn't resist!). xx

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  2. Those jars are gorgeous!! I love matalan! xxx

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  3. You look wonderful, love that dress! Love those bed sheets too, they're in such a gorgeous pattern! xxx

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  4. Oh my god, those kitchen jars! I am googling right now to find out where my nearest Matalan is, they are so perfect!
    I've recently started using click and collect for Topshop, as it saves me a couple of quid on delivery(note, it still isn't free, cheeky buggers) and my local topshop is the size of my broom cupboard and doesn't stock above a size 12. Like you, I've noticed the staff don't seem to be quite up to speed on how to process the order quickly when you go to collect it, but I suspect they're having to make it up as they go along and heck, I'm not usually in a hurry.
    I'm a big fan of the whole click and collect concept though- I like to think of it as holding stuff in store so it doesn't sell out before I can get it!

    Maddie xxx

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  5. Asos can deliver to a nearby londis, which I find super useful as they tend to open early and stay open late.

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  6. ooft well I'm heading streat to matalan. love those bed covers so much. you look pretty flawless x

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  7. Love this outfit on you Rosie :) Those boots are to die for. How cute is your room? I wanna come stay! xx

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  8. I was in Matalan last week - hunted all over Glasgow for a photo frame and found it in there, the last place I went! Was very impressed with the homewares, as well as the clothes. Now they've ditched the rule that you had to have a store card to buy anything, I'll definitely be popping in more often! x

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  9. I have the exact same problem with my parcels. They always bring them when I am at work, so I usually have to go pick them up during the weekend :D I love the necklace you are wearing

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  10. I used this service with New Look last week but it felt like it took ages to arrive! But I've never ordered anything from New Look to my house so I can't be sure if it was quicker or not!
    Love that midi dress on you
    x

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  11. Haha sounds like the C&C service is dangerous!
    Love your dress though, and those bed sheets are lovely :)

    Rosie x

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  12. Olá gatona, Ja estou seguindo seu blog =)
    Que é uma graça, te convido a conheçer o meu
    se possivel seguir tbm =) ficaria Grata =)
    Muitos Beijos e sucesso!
    qualquer ajuda,que precisar pode me chamar
    Ficarei feliz em ajudar!

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    http://www.facebook.com/pages/Time-Rosa/153335848155303

    Obrigada =)

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  13. I also hate the sight of the 'sorry we missed you!' cards, it got to the point the other day that the postman actually knew who I was (even when I was miles away) - pulled over, and told me that he had left my parcel with a neighbor next door instead! I've used the click and collect service before too, but I agree that the downfall is that you end up spending even more money then in store!

    louisejoyb x

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  14. I love the idea of click and collect!! I also love what you've chosen.
    I used to love shopping in Matalan when I was younger but these days I just don't have the money for any form of shopping, which is a shame as their clothes have gotten soooo much better. I would definately go mad in their home wear section too, eek!!

    http://www.rafflesbizarre.blogspot.com

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  15. I am a huge fan of online shopping simply because I hate most people and find shopping such a bloody nightmare! haha.

    But it's so difficult to know which size to order when buying online, especially if it's a new shop to me, and then like you say you go in store and see a million things you want to buy.

    But I think it's a good concept and hopefully they will iron out the teething problems!

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  16. I love click and collect, I can return things to the corner shop instead of the post office which is closed before and after I go to work. Loving those jars x

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  17. I'm a sucker for impulse purchases - when I'm queuing in a shop I just have to look at the person in front of me the whole time, or else I'll make a beeline for nearby rails. x

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  18. Lovely decoration of your room,really impressive,I like it very much.


    Homeware store


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  19. Wow so cool that jersey merry dress,i really like it,You got both the beauty and style,keep it up.

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Thank you in advance for your lovely comments, they mean the world to me! If you have a question or want to get in touch, tweet me at @rosieoutlook.